Last Updated: May 8, 2026

1. Fulfillment & Logistics

This website serves customers across Canada. To ensure we provide the best prices and a curated selection, we ship directly from our international fulfillment centers.

2. Shipping Costs & Processing

3. Delivery & Transit Time

The estimated delivery time for orders within Canada is 7–10 business days. Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or regional factors.

4. Order Tracking

Once your order has shipped, you will receive a tracking link via email. This allows you to monitor your delivery status online in real-time as your fashion selection makes its way to you.

5. Returns & Damages

If your item arrives damaged or incorrect, please contact us within 30 days at info@arcticapparal.com. For full details, please refer to our Refund & Return Policy.

6. Important Delivery Notes

• Customers are responsible for providing accurate and complete delivery information at checkout.
• Failed deliveries due to address errors may result in additional charges for reshipment.
• Arctic Apparal is not responsible for delays caused by circumstances outside our direct control.