Privacy policy

Arctic Apparal

Privacy Policy

Last Updated: May 8, 2026

Arctic Apparal operates this store and website. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services (powered by Shopify). By using our Services, you acknowledge the practices described herein.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you. This includes:

  • Contact Details: Name, shipping address, billing address, phone number, and email address.
  • Financial Information: Payment card details and transaction history, processed securely via Shopify.
  • Account Information: Username, password, security questions, and settings.
  • Device & Usage Information: IP address, browser type, and interaction data collected via cookies.

2. How We Use Your Information

We use your personal data for legitimate business purposes, including:

  • Service Provision: To fulfill orders, process payments, and manage your account.
  • Marketing: To send promotional communications and targeted advertisements (with your consent).
  • Security: To detect malicious activity and ensure a secure shopping environment.
  • Legal: To comply with applicable laws and provincial regulations.

3. Disclosure & Shopify

Our Services are hosted by Shopify. Shopify processes your personal information to provide the Services. We may also disclose data to IT vendors, payment processors, and shipping partners to fulfill our contract with you.

4. Your Rights (PIPEDA)

In accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you may have the following rights:

  • Right to Access and Correct your data.
  • Right to Request Deletion of your personal information.
  • Right to Portability (requesting a copy of your data).

5. Security & International Transfers

We implement industry-standard security measures. Note that your information may be transferred, stored, and processed outside of Canada (e.g., in the US or EU) by our service providers. We rely on recognized legal mechanisms to protect your data during these transfers.

Privacy Inquiries

If you have questions or wish to exercise your rights, please contact us:

Email: info@arcticapparal.com

Arctic Apparal Headquarters:
2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada

© 2026 Arctic Apparal. All rights reserved.